Join Salesforce at Google Cloud Next ’19 and discover how our strategic partnership with Google can help deliver smart, collaborative, and personalized experiences for your customers.
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Check out our interactive demos and get hands-on with Trailhead in the Salesforce Booth #S1145 in Moscone South Level 1.
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After, swing by our second space, Salesforce Lookout, to learn how Service Cloud Einstein and Google AI are transforming the contact center.
Complete a fun quest throughout all these experiences to win amazing prizes.
Register for Google Cloud Next ’19 at cloud.withgoogle.com/next/sf.
Join us to learn more about how Salesforce and Google are transforming businesses with industry-leading productivity and marketing tools giving you back time in your day to focus on what really matters: your customers. Learn about how our strategic partnership has evolved with exciting new capabilities to help bring innovation to your business
Elizabeth Maxson – Strategic Technology Partnerships, Salesforce
Amyn Jivani – Global Technology Partnerships, GoogleÂ
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Date:Â Tuesday, April 9, 2019
Time: 2:20 p.m.–3:10 p.m.
Location:Â YBCA Forum, Level 1Â
Trends like automation, integration, digital channels, and mobile workforces have caused a profound shift in the way customers interact with companies. Nowhere is this more apparent than in customer service, which impacts every moment of the customer experience. To thrive and compete in the new age of service, organizations must reimagine their service approach and create transformational service experiences. Join us to see how Trailblazers like Marriott, IBM, and The Container Store are using the World’s #1 B2C and B2B service platform to capitalize on these trends to transform service and deliver customer success.
Martha Walchuk, Service Cloud Product Marketing, Salesforce
Date: Tuesday, April 9, 2019Â
Time: 12:45 p.m.—1:35 p.m.
Location: Palace Hotel | Twin Peaks Room
Enable real-time collaboration and higher productivity, so you can spend less time on manual tasks and more time building relationships with your customers.Â
Learn about it on Trailhead: Gmail Integration
Connect data across marketing, advertising, and sales to get complete insights about your campaigns. See what’s working and what isn’t as customers engage with your ads, websites, email, and more.
Learn about it on Trailhead: Google Analytics Basics
Visualize your Google BigQuery data by connecting it to Einstein Analytics. See your data in the most intuitive way using prebuilt visualizations – or customize your own.Â
Learn about it on Trailhead: Query GitHub Using BigQuery
Salesforce Booths #S1145 and #SM34 – Moscone South
Tuesday, April 9, 10:30 a.m.–7:30 p.m.
Wednesday, April 10, 10:30 a.m.–6:00 p.m.
Thursday, April 11, 10:00 a.m.–3:30 p.m.
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Spotlight Session – Focus on Your Customers: Salesforce and Google Can Make It Seamless — YBCA Theater
Tuesday, April 9, 2:20 p.m.–3:10 p.m.Â
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Breakout Session – Customer Success in the New Age of Service – Palace Hotel | Twin Peaks Room
Tuesday, April 9, 12:45 p.m.–1:35 p.m.Â
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